After-sale Service

After-sale Service

The company has offices in multiple countries and regions around the world, and can provide remote diagnosis and guidance through the network within 1 hour after receiving user service notifications. Service personnel can be dispatched within 2 hours, arrive at transportation hub stations within 3 hours, and arrive at remote areas within 24 hours. Users who are not satisfied with the situation will not withdraw, and efforts will be made to achieve 100% user satisfaction with the fastest and highest quality service.

At the same time, service personnel are dispatched to the demander's site every month and quarter to conduct routine inspections of the equipment and provide "preventive" maintenance and upkeep services. The equipment is comprehensively inspected, and comprehensive and discounted technical support and services are provided for life. Control system upgrades and patches are provided for free, and spare parts at the most favorable price are provided.